New Bookings: 020 3472 2144 ● Existing Bookings: customerservice@usairtours.co.uk  

USAIRTOURS FLEXIBLE BOOKING POLICY

Date issue: 14/07/20
Applicable to:Re-booking 

Valid from: 15/04/20 
Validto:12 months from booking date (subject to amendment) 

Flexible Booking Update

All existing and new bookings can take advantage of our popular Flexible Booking policy. This will allow your client the option to rebook their holiday to a later with no admin fees.

For customers who have already booked to travel on or before 31/03/21 and wish to postpone their travel, but are not yet ready to rebook, USAirtours will issue a Travel Credit for the amount received, subject to the following conditions:  

  • To receive the Travel Credit, the lead customer on the booking must request this through our website www.usairtours.co.uk/rebooking.

  • The Travel Credit will be equal to the amount received by USAirtours.

  • The Travel Credit may only be used to book a USAirtours holiday through the same travel agency used for the original booking.

  • The new holiday must be for the same or greater value than the original holiday booked.

  • The Travel Credit must be used within 2 years of the original booking travel date.

    Any outstanding balance will be due 10 weeks before the new departure date (unless a cruise is also booked when the balance will be due 15 weeks before departure).

  • A Travel Credit is non-refundable and non-transferable.

  • A new ATOL Certificate will be issued as soon as re-booking has been completed.

With the exception of this flexible Booking Policy the rest of our standard terms and conditions apply  

As this situation is fast changing please refer to the terms and conditions of this policy on our website www.usairtours.co.uk/agentzone and if you have any questions please call Customer Service on 020 3322 1570 – we are here to help! 

Opening Times - Sales Team
Monday - Friday : 10:00 - 17:00
Saturday : 09:00 - 17:00
Sunday: Closed

 

Opening Times - After Sales Team
Monday - Friday : 09:00 - 17:30
Saturday : 0900 - 13:00
Sunday : Closed

Contact Details
New Bookings: 020 3472 2144
Existing Bookings: This email address is being protected from spambots. You need JavaScript enabled to view it.