New Bookings: 020 3472 2144 ● Existing Bookings: firstname.lastname@example.org
USAIRTOURS FLEXIBLE BOOKING POLICY
Date issue: 14/07/20
Applicable to: Re-booking
Valid from: 15/04/20
Valid to: 12 months from booking date (subject to amendment)
Flexible Booking Update
For customers who have already booked to travel on or before 31/12/20 and wish to postpone their travel, USAirtours will issue a Travel Credit for the amount received, subject to the following conditions:
To receive the Travel Credit, the lead customer on the booking must request this through our website www.usairtours.co.uk/rebooking.
The Travel Credit will be equal to the amount received by USAirtours.
The Travel Credit may only be used to book a USAirtours holiday through the same travel agency used for the original booking.
The new holiday must be for the same or greater value than the original holiday booked.
Any outstanding balance will be due 10 weeks before the new departure date (unless a cruise is also booked when the balance will be due 15 weeks before departure).
A Travel Credit is non-refundable and non-transferable.
A new ATOL Certificate will be issued as soon as re-booking has been completed.
With the exception of this flexible Booking Policy the rest of our standard terms and conditions apply
As this situation is fast changing please refer to the terms and conditions of this policy on our website www.usairtours.co.uk/agentzone and if you have any questions please call Customer Service on 020 3322 1570 – we are here to help!
Opening Times - Sales Team
Monday - Friday : 10:00 - 17:00
Saturday : 09:00 - 17:00
Opening Times - After Sales Team
Monday - Friday : 09:00 - 17:30
Saturday : 0900 - 13:00
Sunday : Closed
New Bookings: 020 3472 2144